Shipping & Return Policy
Return and Exchange:
A return or exchange must be initiated within 7 days of receiving your order.
The garment is eligible for return/exchange if it satisfies the below conditions:
- All items have the original tags.
- The garment is unworn, unwashed, undamaged with no smell of perfume, deodorant, or detergent.
- The garment is free of stains, make-up, or tan marks.
If we find that the garment is not eligible for return/exchange, we will ship the items back to you.
- Customized or tailored outfits are not eligible for return or exchange.
If the garment is accepted for exchange, it may be exchanged for a garment of the same or higher price. In case you wish to delay your purchase of the exchanged items, we also issue a credit note. You may mail us at <email address> for the same.
If the garment is accepted for return, we will issue you a refund coupon with the same value as the price of the garment. The coupon can be redeemed in-store or on any item on the website. The coupon is valid for 3 months from the date of issue or 31st March of the same year, whichever is earlier.
We do not provide cash refunds.
Any costs involved in shipping the item back to us will be borne by you. We will bear the cost of shipping the exchanged item back to you if your delivery address is within India.
We provide free shipping for all orders within India.
Cash on Delivery is unavailable due to the current pandemic situation.
If the item is already in stock, it will be dispatched in 3-4 days from the date of the order placed.
If the item is not in stock or if it is a custom piece, it will be dispatched in 10-12 days from the date of the order placed as most orders processed are on an order-to-order basis.
Once dispatched, the item will reach you in 3-4 working days.
Please note, in the current pandemic situation, during festive seasons or adverse weather conditions, your order may be delayed.